Knowledge Base

Collection of Frequently asked Questions and Information
Q
How do I file a complaint?
A

For complaints, call the Community Development Department Complaint Hotline at 626-570-3230 (available 24 hours a day) or complete the online Complaint Form

The Community Development Department Complaint Hotline was established to help expedite the investigation of potential code violations. The Planning and Building Divisions address code violations pertaining to illegal interior or exterior construction, garage conversions, canopies on private property, illegal business signs or banners, disrepair of property (structural in nature), or fence/wall construction. 

The Code Enforcement Division addresses code violations pertaining to property maintenance, garage or yard sales, illegal dumping, inoperable vehicles, shopping carts and front yard parking. 

Please note that any anonymous complaints will not be investigated. It is important to provide your name and phone number in the event that City staff needs to contact you for further information. All contact information is kept confidential.

The Community Development Department does not investigate complaints regarding tenant and landowner disputes or neighborhood disputes unless they are code-related. For complaints regarding tenant/landlord disputes, please call the Housing Rights Center at 626-791-0211 or 1-800-477-5977.

Q
How do I open a new business?
A
All businesses operating from a store, office, warehouse, manufacturing plant, etc. must obtain a Certificate of Occupancy, or a Home Occupation Permit if you're operating a business at your home, and Business License. Applications for both are available online. All businesses operating in the City of Alhambra are required to obtain authorization from the property owner to conduct a business at their property. The Property Authorization of Use form must be submitted with the Certificate of Occupancy or Home Occupation Permit applications. All businesses will also need to apply for a Business License at the Finance Department after applying for a Certificate of Occupancy or Home Occupation Permit. (APPLICANT MUST APPLY FOR A CERTIFICATE OF OCCUPANCY OR HOME OCCUPATION PERMIT AND GET APPROVALS BEFORE APPLYING FOR A BUSINESS LICENSE.) You can apply for a business license at the Finance Department.  

Guide to Obtaining a Certificate of Occupancy

Guide to Obtaining a Home Occupation Permit

For information regarding the Certificate of Occupancy or Home Occupation, please contact the Economic Development Division at 626-570-5034 or visit the Economic Development page. For more information regarding the Business License, please contact the Finance Department at 626-570-5020.

Q
Do I need a permit for a fence?
A
Yes, City approval is required by the Planning Division. Please contact the Planning Division at 626-570-5034.
Q
How soon can an inspection be scheduled?
A
Inspections that are requested prior to 2:30 pm will be conducted the next day. If requested on a Friday, the inspection will be conducted on the following Monday.
Q
How do I replace my traditional front lawn with a drought tolerant design?
A
The City of Alhambra as well as the rest of the State of California is experiencing one of the worst droughts on record. In an effort to help city residents reduce their water consumption, the City revised the landscape standards in 2015 to allow for more drought-tolerant front yard designs. These revised standards allow residents to improve their front yard landscaping and water practices while beautifying their homes and neighborhoods. One of the revised standards now includes limits to how much decorative/permeable hardscape and how much non-decorative hardscape is allowed within the front yard. Decorative/permeable hardscape is limited to no more than 25% coverage of the front yard. Stepping stones, mulch, and decomposed granite are some examples of decorative/permeable hardscape. Non-decorative hardscape is also limited to no more than 25% coverage of the front yard. Walkways and driveways are examples of non-decorative hardscape. In addition to these standards, the revised standards now allow the use of artificial turf.
To start the process, the Planning Division will need to review and approve a detailed landscape plan. This landscape plan should include the following information:
  • Lot dimensions
  • Location of house and garage
  • Front yard measurements
  • The area of live plant material with dimensions (shall be no less than 50% of front yard:
         -Name of plants
        -Size of plants
         -Quantity of each plant type
  • The area of decorative/permeable hardscape (no more than 25% of front yard)
         -Width, length, and total square feet of decorative/permeable hardscape
        -Description of materials to be used
  • The area of non-decorative hardscape (no more than 25% of front yard)
        -Driveway width, length, and total square feet of area
        -Walkway width, length, and total square feet of area
        -Width, length, and total square feet of any additional non-decorative hardscape

Drought Tolerant Plants List

Landscape Plan Checklist

Landscape Brochure

Q
What am I allowed to build on my property, and how much can be built?
A
The uses allowed on a property are dependent upon the zoning designation of the property. There are over 20 zone designations in the City of Alhambra, but the majority of the properties are designated residential (R-1, R-2, R-3), commercial (CPD, CBD, EMC, VSP) or industrial (IPD). You can determine the zoning of your property from the City of Alhambra Zoning Map. Once you know your zoning, you can reference the City of Alhambra Zoning Ordinance to find what uses are allowed in your zone and which property development standards apply to your property (i.e. setbacks, maximum floor area ratio, lot coverage, building height, etc.). You may also obtain this information by calling the Planning Division at 626-570-5034.
Q
How do I qualify for the Homeowner Improvement Program?
A
You may qualify for the City of Alhambra Homeowner Improvement Program if you meet the following criteria:
  • The homeowner must own and occupy the property as their primary place of residence
  • The homeowner must meet the financial criteria. The total gross annual income of all household members over the age of 18 must be no greater than 80% of the area median income adjusted to family size as determined each by HUD
  • The homeowner's total cash/liquid assets and semi liquid assets cannot exceed $50,000
  • The homeowner must be of legal age and have the capacity to competently enter into financial and contractual agreements
  • The homeowner must be a legal resident of the United States
  • The homeowner must not have existing outstanding loans from the City on the property

For more information, please contact the Housing Division at 626-570-5037.

Q
How do I qualify for the First-Time Homebuyer Program?
A
You may qualify for the City of Alhambra First-Time Homebuyer Program if you meet the following criteria: 
  • The applicant must be an Alhambra resident for two consecutive years and have not owned a home within the past three years
  • The applicant must be a US Citizen or legal permanent resident
  • The applicant must have 2% of the purchase price available toward your down payment
  • The applicant's liquid assets cannot exceed $50,000
  • The applicant must meet the purchase price requirement

For more information, please contact the Housing Division at 626-570-5037.

Q
How do I report code violations that are on private property?
A
To report code violations, call the code enforcement hotline at 626-570-3230, or submit a complaint online.
Q
How do I report nuisance coyotes in my neighborhood?
A
The City of Alhambra contracts animal control services with the Los Angeles County Animal Care and Control. To report issues involving coyotes, please call 562-940-6898. The agency is available 24 hours a day, seven days a week.
Q
Does the Alhambra Police Department provide fingerprinting services?
A

No, the Alhambra Police Department no longer provides fingerprinting services to the public. You may obtain fingerprint service locations at State of California Department of Justice Office of the Attorney General.

Q
How can I get a criminal clearance letter for the Immigration and Naturalization Service?
A
If you are currently a resident of the City of Alhambra or have lived in the City, the Alhambra Police Department will do a local criminal history search on you within our city jurisdiction only. If there is no criminal history on you within our jurisdiction, a letter will be made indicating to the INS that there is no adverse information found on you. There is an administrative fee of $4.25 per quarter hour for the letter, which can be paid by cash, check, money order or credit card (Discover, Visa or MasterCard). The letter can take up to ten days to receive.
Q
How do I obtain a restraining order?
A

You must file a petition at any Superior Court (https://www.lacourt.org/). Alhambra Superior Court only handles domestic violence restraining orders, and those that do not encompass children within that order. All others must be petitioned at the Pasadena Superior Court. An Alhambra Police Officer can process an Emergency Protective Order (EPO) on your behalf after court business hours. However, the EPO is only good until the Superior Court is open for you to formally file a petition.

Q
If I have a criminal record, how do I get a copy of my record?
A

The State of California Department of Justice has your criminal record information. You must provide them your fingerprints and pay a fee. An information sheet is available at the police department's front counter. Additionally, if you were arrested as a juvenile, you may receive a copy of your arrest report. Adult arrest reports must be subpoenaed. However, you may review your local records at the police department with proper identification.

Q
How do I get a copy of an accident or crime report?
A

In order to obtain a copy of an accident report, you must be one of the parties who have proper interest therein. This is included, but not limited to the driver or drivers involved, or the guardian or conservator thereof, the parent of a minor driver or the authorized representative of the driver or any named person injured by the accident. In order to obtain a crime report, you must be the victim of the crime. This does not apply to records that are being sought via subpoena. There is a fee of 10 cents per page for an accident report and a fee of 10 cents per page for a crime report that is payable by cash, check, money order or credit card (Discover, Visa or MasterCard).

Q
Can I file an online police report?
A

Yes, for certain types of crimes you may file a police report using the Citizens Online Police Reporting System. Please note that all cases filed online will be reviewed.  Upon review, if further investigation of your case is needed, you may be contacted. 

Q
I am visiting from another country. Do I need to obtain a California driver’s license?
A

If you are a visitor in California and have a valid driver license from your home state or country, you may drive in this state without getting a California driver license as long as your home state/ country license remains valid. The State of California does not recognize an International Driving Permit (IDP) as a valid driver license. California does recognize a valid driver license that is issued by a foreign jurisdiction (country, state, territory) of which the license holder is a resident. If you become a California resident, you must get a California driver license within 10 days. Residency is established by voting in a California election, paying resident tuition, filing for a homeowner’s property tax exemption, renting a home in California, or any other privilege or benefit not ordinarily extended to nonresidents. On a similar note, the IDP is only a translation of information contained on a person’s foreign driver license and is not required to operate a motor vehicle in California and as mentioned is not a permit to drive. IDP’s are advisable to obtain if issued by the resident country. It is also recommended to carry another form of ID like a passport. Additionally a non-resident under the age of 18 with a valid license from a foreign jurisdiction can only drive in California for 10 days. After 10 days, a non-resident minor must obtain a non-resident minor’s certificate issued by DMV. Proof of financial responsibility is a prerequisite to obtain a non-resident minor certificate. A non-resident minor in the military has 60 days to drive before having to obtain a non-resident minor certificate or full California driver license.

Q
What's the age limit to carry passengers in the car?
A

Persons under the age of 18 must be accompanied by a parent/guardian and/or a licensed driver 25 years of age or older when transporting passengers under 20 years of age. There are no restrictions for adults to transport passengers as long as they are licensed.

Q
Does the Alhambra Police Department install child safety seats?
A

Yes. Please contact the Alhambra Police Department Traffic Section 626-570-5119 to schedule an appointment.

Q
While driving my car, I struck and damaged property (other than another car). What do I do?
A

You must locate a responsible person (property owner) who owns the property.  Once you locate the responsible person of the property that was damaged, you exchange information per 16025(a) V.C. The information that is exchanged is current driver’s license name, address, license number, license plate number or vehicle identification number (VIN), and current proof of insurance.  Once that is accomplished, depending on the severity of the collision if the damage to the property of any one person in excess of seven hundred fifty dollars ($750), or in bodily injury, or in the death of any person shall report the accident, within 10 days after the accident, either personally or through an insurance agent, broker, or legal representative, on a form approved by the DMV per 16000(a) V.C. If you are in the City of Alhambra and you are involved in a collision, please contact the Alhambra Police Department at 626-570-5168 to report the collision and an officer will respond to assist you.If you are involved in a traffic collision whether you are on public property or private property, you must exchange information with the other responsible party per 16025(a) V.C.  The information that is exchanged is current driver’s license name, address, license number, license plate number or vehicle identification number (VIN), and current proof of insurance.  Once that is accomplished, depending on the severity of the collision if the damage to the property of any one person in excess of seven hundred fifty dollars ($750), or in bodily injury, or in the death of any person shall report the accident, within 10 days after the accident, either personally or through an insurance agent, broker, or legal representative, on a form approved by the DMV per 16000(a) V.C.

If you are in the City of Alhambra and you are involved in a collision, please contact the Alhambra Police Department at 626-570-5168 to report the collision and an officer will respond to assist you.

 

Q
When do I have to report a traffic accident, and to whom?
A

If you are involved in a traffic collision whether you are on public property or private property, you must exchange information with the other responsible party per 16025(a) V.C.  The information that is exchanged is current driver’s license name, address, license number, license plate number or vehicle identification number (VIN), and current proof of insurance.  Once that is accomplished, depending on the severity of the collision if the damage to the property of any one person in excess of seven hundred fifty dollars ($750), or in bodily injury, or in the death of any person shall report the accident, within 10 days after the accident, either personally or through an insurance agent, broker, or legal representative, on a form approved by the DMV per 16000(a) V.C.

If you are in the City of Alhambra and you are involved in a collision, please contact the Alhambra Police Department at 626-570-5168 to report the collision and an officer will respond to assist you.

 

Q
I got a traffic ticket, but I didn’t receive anything in the mail. How do I know what to pay or if I can go to traffic school?
A

On the bottom of the traffic ticket you received, a court date will be marked.  By signing the ticket, you are not admitting guilt, but you are promising to appear in court on or before that date.  The court address will be marked on the bottom of the citation.

The court will usually send a courtesy notice to the address on the citation.  If you do not receive a courtesy notice, you would have to go in person to the assigned court and locate their traffic window.  The court clerk will provide you with the bail amount (how much to pay) and traffic school information.  If you have attended traffic school within 18 months of the violation, you will not qualify for traffic school. 

Q
My car was towed but I contest the validity of the authority to store the vehicle. What can I do?
A

If the vehicle was impounded for a 30-day hold 14602.6(a)V.C., please contact the Alhambra Police Department Traffic Division at 626-570-5119 to schedule an appointment for a hearing.

Q
How do I get my vehicle out of impound?
A

If the vehicle was impounded for a 30-day hold 14602.6(a)V.C., please contact the Alhambra Police Department Traffic Division at 626-570-5119 to schedule an appointment for a hearing. 

The vehicle can be released to the registered owner who has a valid California driver's license only. The vehicle must also be currently registered with the Department of Motor Vehicles. An administrative fee of $97.75 is due upon release. Cash, check, money order or credit card (Discover, Visa or MasterCard) will be accepted. 

Q
I don’t know who towed my vehicle, what do I do?
A

Please contact The Alhambra Police Department Dispatch at 626-570-5168 providing them the license plate of your vehicle.  If you do not know your license plate number, provide dispatch the registered owner’s name and address and dispatch will be able to search the DMV database. 

Q
If I spot an abandoned vehicle on a public street, what should I do?
A

Please contact The Alhambra Police Department at 626-570-5168. Please provide the License Plate number, a brief description and location of the vehicle.

Q
Can I refuse to take tests if I am stopped for DUI?
A

California law requires you to take a breath or blood test if you are arrested for a DUI. The law in California “implied consent” states that if you are lawfully arrested by a police officer who has probable cause to believe that you have been driving under the influence, then you consent to taking a chemical test of your blood, breath, or urine for the purpose of determining your blood alcohol content (BAC). The test must be taken at the time of your arrest, and the officer should give you the choice between a blood or breath test. If neither blood nor breath tests are available, then you have to take a urine test. Additionally, California’s implied consent law says that you consent to taking a preliminary breath test, even if you have not been arrested. This works like a field sobriety test. The officer will use the results to establish probable cause that you were driving under the influence. You do not have to take this preliminary test, and the officer should say so. Refusing it, however, probably won’t work in your favor if the officer has some other reason to think you had been drinking. Based on that other reason, the officer could still arrest you and then you will be required to take a blood or another breathe test. Refusing to take the tests will result in a suspension or revocation of your driver’s license by the Department of Motor Vehicles.

Q
Can the Alhambra Police Department sign off my "fix-it" ticket?
A

Correctable violations (violations for equipment, no license plate, or registration) can be inspected, verified and signed off by the Alhambra Police Department and are handled by the Traffic Section. There is a $25 service fee for non-Alhambra residents. Violations for driving without a license or no insurance are handled by the appointed Court. 

Q
Where do I pay a traffic ticket?
A

The court address will be marked on the bottom of the citation.  On the bottom of the traffic ticket you received, a court date will be marked.  By signing the ticket, you are not admitting guilt, but you are promising to appear in court on or before that date.  

The court will usually send a courtesy notice to the address on the citation.  If you do not receive a courtesy notice, you would have to go in person to the assigned court and locate their traffic window. The court clerk will provide you with the bail amount (how much to pay) and traffic school information.  If you have attended traffic school within 18 months of the violation, you will not qualify for traffic school.

Q
How to I pay or contest a parking citation I received?
A

For parking citations received within the City of Alhambra, you can pay ONLINE or by phone (1-877-236-2947) 24 HOURS PER DAY using your credit card. You can also pay by mail. The City's mailing address is: City of Alhambra - Finance Department, 111 South First Street, Alhambra, CA 91801. 

To contest a parking citation, you'll need to request an Administrative Review within 21 days from the date of issuance of the citation or 10 days of the mailing of the Late Notice. To request a review, you'll need to do it in writing, or stop by the Finance Department Customer Service counter, or call the Finance Department at 626-570-5020. For questions about moving violations, call the Municipal Court at 626-308-5531.

Q
How long can I park my car on a public street?
A

A person who owns, has possession or control of any vehicle shall not park a vehicle upon any street or alley for 72 or more consecutive hours.

Q
What are your overnight parking regulations?
A

Any vehicle without a valid Overnight Parking Permit or Handicap Placard may be cited for being in violation of the 2:00 am to 6:00 am parking restriction.

  • A Temporary Parking Permit can be obtained from the self-service parking machine, located in the Police Department’s lobby, for a fee of $5.00 per night. For a .50 convenience fee a Temporary Parking Permit for up to ten days may be purchased on the City website for $5.50. View more detials online.
  • Recreational vehicles may obtain a 72 hour parking permit for $9.00. This permit will only be issued for the purpose of loading or unloading a recreational vehicle either before or after a trip.
  • No permit shall be issued to commercial vehicles exceeding 6,000 pounds gross vehicle weight, non-motorized vehicles, trailers, vehicles exceeding six feet in width, vehicles exceeding 20 feet in length, vehicles exceeding eight feet in height.
  • No overnight parking is allowed on the following streets: Atlantic Boulevard, Fremont Avenue, Garfield Avenue, Main Street, Mission Road and Valley Boulevard. 
Q
​I have a tenant that hasn't paid rent. Can APD come and evict the tenants for me?
A

The civil process for eviction is a very complicated process and local police departments do not get involved with civil issues with the exception of what we call “keeping the peace.” Our role in such situations is to insure that tenant and landlord do not violate any criminal laws and advise the parties to go their separate ways and allow the civil process to take place. It is always best to seek legal counsel about the eviction process. To answer your question, the Los Angeles County Sheriff’s Department would handle the eviction process once the court issues its order. The legal process must be followed through the civil court process and ultimately the Los Angeles County Sheriff’s Department Court Services Division. In any case, the Alhambra Police Department cannot evict the tenant. Here are some additional details.

Q
What do I do if my pet is lost?
A

It is very important that you personally visit the animal care center that services your city or area; for the Alhambra area the location is: 11258 South Garfield Avenue, Downey, CA 90242 and their contact number is 562-940-6898 or online. When you arrive at the animal care center, be certain to ask to see all of the stray animals, including animals that are being held in the observation ward, medical area, or private veterinary hospital. Other helpful tips about lost and found pets:

  • Check other animal control agencies in case your pet wandered into another jurisdiction or was brought there by a concerned resident. Visit your local animal care center daily. It may take days or weeks for your pet to appear in the shelter.
  • Place “Lost” fliers where your animal was last seen. Use ads in local newspapers, and Internet and social networking sites to spread the word. Talk to mail carriers and other people who frequent the area. Also leave information about your lost pet at your local animal care center(s). Each animal care center has a community lost and found bulletin board for posting such information. Utilize social media! We suggest posting pictures/descriptions of lost and found pets to the L.A. County Department of Animal care Facebook Page. Keep looking! Remember, many well-meaning people do not know it is unlawful to keep a stray animal and will not immediately take a lost pet to an animal care center. They may keep it at their home for several weeks hoping to find the owner on their own.
  • Always have a collar on your dog with a dog tag that provides owner contact information on it. Also consider microchipping your dog with your information on it. Microchips can be placed by your veterinarian or the nearest L.A. County Animal Shelter (for a fee).  By doing either or both of these things it should be easier to find your pet if it becomes lost.
Q
How do I schedule a community safety or neighborhood watch meeting?
A

Call the Alhambra Police Department Crime Prevention Office at 626-570-5177 to schedule an available date and time for your first meeting. Find out approximately how many households your meeting will include. Flyers announcing the date, time, location and topic of your meeting can be made available to you and should be distributed in person 7-10 days prior to the meeting. Solicit the help of neighbors to pass out the flyers.  For more information on how to organize a community/neighborhood watch meeting, visit crime prevention page.

Q
People in my neighborhood always make loud noises that disturb people's sleep after midnight. Is there any law that prohibits them from doing so? How do we notify the police?
A

It is against the law to disturb the peace of another. If someone is making loud noises, especially late at night, you can call the police and we will respond to investigate the source of the disturbance and take the necessary enforcement action. If you call anonymously, the most we can do if we discover the source of the noise, is tell the noisemaker to stop making noise. They may or may not comply. If they don’t, you can call again and we will, again, respond. If the noise is such that it disturbs the peace of another, you can even make a “citizen’s arrest” for this violation. Many times, talking reasonably with the person or person’s causing the noise is the most effective way of solving the problem. If this does not work or is not an option, you can call the police and report the disturbance and we will do our part. Keep in mind that when you get the police involved, most people will comply, but may resent the police involvement and affect your relationship with your noisy neighbor. These types of disturbances are generally caused by a lack of respect for neighbors. It is important to be courteous and not turn these types of situations into personal grudge matches. If the disturbance is a rare occurrence, it may be best to simply let it go. If it is an on-going problem, get the police involved.

Q
What are the consequences for a false alarm activation on your home or business alarm system?
A

Every alarm system must be registered and permitted with the City of Alhambra. An Alarm System Permit Application can be obtained online or at the City Hall Finance Department. The annual permit fee is $15. Should your alarm be activated and require a police response the first three responses are free of charge and every subsequent response for a false alarm is $85.00. For any response to an alarm that is not permitted the response charge is $85.00 for the first and any subsequent response. 

Q
How do I file a complaint against Alhambra Police Department personnel?
A

A formal complaint form is available 24 hours a day. Please contact the Watch Commander's Office at 626-570-5130 to obtain a form. A formal investigation will begin once the form is completed and returned to the Police Department. You will be contacted to provide information for the investigation. Once the investigation is completed, you will receive notice of the outcome of the investigation.

Q
Are visits allowed with prisoners in the Alhambra City Jail?
A

Yes, visiting hours are from 10:30 am to 4:30 pm, seven days a week. The Alhambra City Jail houses federal prisoners, INS detainees and municipal arrestees.

Q
What are some of the frequently called phone numbers to the police department?
A

For life threatening incidents or emergency services please call 9-1-1.

Calls for Police Services/Dispatch: 626-570-5151.

Records: 626-570-5107.

Traffic and Parking: 626-570-5120.

Jail Services: 626-570-5145.

Crime Prevention: 626-570-5177.

Watch Commander: 626-570-5130.

General Information: 626-570-5168

Q
What are your hours?
A

The Alhambra Police Department is open 365 days a year, 24 hours a day for emergency services. The Records Section is open Monday-Friday from 8:00 am to 8:00 pm (closed Saturday & Sunday). The Traffic Section is open Monday through Friday from 7:00 am to 5:00 pm (closed Saturday & Sunday).  

Q
Where are you located?
A

The Alhambra Police Department is located on the northwest corner of First Street and Commonwealth next to City Hall. The address is 211 South First Street, Alhambra, CA 91801.

Q
Why aren't goggles allowed to be used during recreational swims?
A

This is a safety issue. If a child is wearing goggles and gets kicked or hit by an arm or leg, the goggles can damage the eye area of the child.

Q
Why are parents only allowed to take photos on the first and last day of swim lessons?
A

This rule is intended to protect the privacy of parents who may not want photographs of their child taken.

Q
Can I register my child for swim lessons once the session has started?
A

No. We do not take registrations for sessions that have already begun. Staff is assigned based on the number of students in the class. Also, lessons are progressive. Each day builds upon the information learned in the previous lesson. It is better for the child to register for the following lesson session.

Q
Can I volunteer or complete my Community Service requirements through Parks and Recreation?
A

Volunteers from service organizations are sometimes accepted for volunteer work at special events.Volunteers 60+ years of age are eligible to volunteer at the Joslyn Adult Center. Court-required community service work cannot be completed within the Community Services Department. 

Q
How can I get a space at the Community Garden?
A

Call 626-570-3242 or visit the Community Programs office, 500 N. Palm Ave., located within AlhambraPark. If a space is available, you will be immediately assigned a space. If there is no space available,you will be placed on a waiting list. Alhambra residents have priority status on the waiting list. Spaces varyin size and fee. Alhambra residents must bring a photo I.D. and a recent utility bill to verify residency inorder to qualify for resident rates. 

Q
Can I bring my dog to the park? Can I walk my dog when I'm using the jogging trail at Almansor Park?
A

No. Alhambra's Municipal Code prohibits dogs in any of the parks in Alhambra. This is for the health and safety of the patrons of the park.

Q
Can I bring alcohol to the park?
A

No. AMC 14.04.090 prohibits the consumption of any alcoholic beverages in any park in the City of Alhambra.

Q
Can people use the flat area of Alhambra Park to play soccer/football?
A

No. Organized play is not permitted in any park without a permit. The Alhambra Park Flat area is not a designated field for soccer or football.

Q
Are food trucks or carts allowed?
A

Food carts such as taco carts are now permitted in the park as long as they are hired by the group having a party, are located next to that picnic shelter and serve only that group. Generators are not permitted in the park to power any specialty cart.

Q
Can I bring a radio to the park?
A

No amplified sound (i.e. no mariachis, speakers, microphones, DJs, karaoke, etc.) Solar or battery powered radios are permitted in the park as long as the sound is kept at a level that will not disturb other park patrons.

Q
Can I bring an easy-up to the park?
A

Yes. Canopies (no bigger than 10 x 10) can be set up as long as they are NOT staked into the ground or fixed to any structure/tree in the park. Canopies / umbrellas are welcome to provide shade for your picnic area but not to expand your area or add more persons than the maximum permitted.

Q
Can I rent a softball field for a birthday party?
A

No. Softball fields are not available for private rentals. The small softball field at Story Park may be used on a first-come, first-serve basis when not in use by the Little League or City of Alhambra.

Q
Can I drive my car on park property to unload my party supplies?
A

No. For safety reasons, a City Ordinance prohibits the use of vehicles on park property -AMC 14.04.030 (G). Service ways are only for the use of city and emergency vehicles.

Q
What is the reservation time line?
A

Reservations begin at 10:00 am and end at dusk. The picnic shelters do not have lights but the party is welcome to remain in the area or in the park until the park closes at 10:30 pm If the party arrives earlier than 10:00 am, the area may not be ready yet since the park crew works on a set schedule.

Q
Do I have to pay for a "first-come, first-serve" picnic area?
A

No. There is no fee. However, the area is not guaranteed to be available for your date of interest or time of arrival. If you are the first person to arrive you must remain in the area until your party begins. You are not allowed to rope off the area or put up your own reservation signs. All rules and regulations apply to non-reserved areas as well.

Q
When should I reserve a picnic shelter?
A

Reservations can be made a MAXIMUM of 3 months ahead of your gathering and a MINIMUM of 10 business days PRIOR to the date of interest. WITHIN 10 business days of a specific date, any picnic areas that have not been reserved will become available on a first-come, first-serve basis.

Q
How can I reserve a picnic shelter?
A

All reservations for park facilities, including picnic shelters, are made at the Community Services Department at City Hall, 111 South First Street, Alhambra, CA 91801. Reservations must be made in person during weekday business hours: Monday-Friday, 8:00 am - 4:30 pm For information about fees, call 626-570-5044. 

Q
What are park hours?
A

Park hours are 5:00 am to 10:30 pm

Q
How can I get information about Little League or AYSO?
A

The City of Alhambra does not operate the Little League or AYSO programs. For current information about these programs, contact the Recreation Division at 626-570-5081 or visit the AYSO website here for their contact information .

Q
Who can I contact for information on Senior Services?
A

You should contact the Senior Services Division at 626-570-5056.

Q
Is there a multiple child discount?
A

In some instances a discount is available. Check the Leisure Guide for specific details.

Q
Can we register online?
A

Yes, online registration is available. Phone-in, walk-in and mail-in registration is also possible. Visit the online registration page here to link to our online registration page.

Q
Do I have to be an Alhambra resident to participate in Alhambra Leisure Classes?
A

No.

Q
Who do I contact for information on Alhambra Leisure Classes?
A

You should contact the Community Programs Division at 626-570-3242.

Q
WATER SERVICE OR TO REPORT A BROKEN WATER LINE OR PIPE...
A

Call the Utilities Department 626-570-5061. If you are a new water customer seeking to set up service, a minimum deposit is required for single-family residences. There is no charge for a city employee to come out to turn on your water service, but your presence may be required. There may be a charge for service performed outside of regular working hours.

Q
VOTER REGISTRATION...
A

Call the City Clerk's office 626-570-5090.

Q
UNLICENSED SOLICITOR...
A

Call Code Enforcement at 626-570-3231.

Q
TREE TRIMMING OR TREE REMOVAL IN THE PUBLIC RIGHT OF WAY...
A

Call Public Works Department (Tree Division) 626-308-4874. If a City-owned tree in the front of your property needs care or trimming (or is dead or diseased), leave the job to the Public Works tree care professionals. Upon request, a City arborist will inspect the dead and/or diseased trees in the parkway area.

Q
TRASH CONTAINERS LEFT IN THE PARKWAY...
A

Call Code Enforcement 626-570-3231.

Q
TRAFFIC & STREET PARKING ENFORCEMENT MATTERS, including street sweeping violations and abandoned vehicles in the City of Alhambra...
A

Call the Alhambra Police Department 626-570-5151. For other traffic-related tickets, call the Pasadena Courthouse - Traffic Division at 626-356-5265.

Q
TENANT/LANDLORD DISPUTE...
A

Call the Housing Rights Center  1-800-477-5977, or obtain free assistance at the Alhambra Civic Center Library, 101 South First Street, Alhambra, CA 91801. Fridays from 2:00 pm - 5:00 pm.

Q
STREETLIGHT OR SIGNAL OUTAGE...
A

Call Public Works Department 626-570-5072.

Q
STREET SWEEPING ISSUE...
A

Call Public Works Department 626-570-5072

Q
SIDEWALK OR STREET IN NEED OF REPAIR...
A

Call Public Works Department 626-570-5067.

Q
SEWER RELATED PROBLEM...
A

Call the Utilities Department 626-570-5061.

Q
SENIOR CARE ISSUES...
A

Call Case Management 626-570-3220.

Q
SECTION 8 (LOW-INCOME HOUSING)...
A

Call the (LACDC - Housing Authority); 700 West Main Street, Alhambra, CA 91801; 626-262-4510 TDD; 855-892-6095; Monday-Friday, 8:00 am to 5:00 pm.

Q
REPORT A DRUG OR ARSON-RELATED ISSUE ANONOYMOUSLY...
A

Call We-Tip 1-800-472-7766.

Q
RENTING A TRASH BIN...
A

To dispose of bulky items, call Republic Services 1-800-299-4898.

Q
PROPERTY TAX RELATED QUESTIONS...
A

Call the Los Angeles County Assessor 213-974-3211.

Q
PROPERTY MAINTENANCE COMPLAINTS...
A

Call Code Enforcement 626-570-3231.

Q
POTHOLES...
A

Call the Public Works Department 626-570-5072.

Q
POST OFFICE...
A

Call the Alhambra Post Office 1-800-275-8777. (Note: this location does not have a local number)

Q
PARKING PERMIT...
A

Call the Finance Department 626-570-5020 for information about obtaining an annual permit ($60 per year for the first year and $60 upon renewal.

Q
PARKING LOT/PARKING STRUCTURE...
A

For matters related to a City-owned parking lot or parking structure, call Public Works Department at 626-570-5067.

Q
PARKING LOT ISSUE (ON CITY-OWNED PROPERTY)...
A

Call the Public Works Department 626-570-5067.

Q
PARKING CITATION
A

Call the Finance Department 626-570-5020. To pay by credit card, call 1-877-236-2947, or pay ONLINE by credit card 24 hours per day. You can also pay at City Hall, 111 South First Street, Alhambra, CA 91801 (Finance Department). You may also contest a Parking Citation online.

Q
PARK FACILITY (PICNIC SHELTER) RESERVATION
A

Call 626-570-5044 or come to the Parks and Recreation Department at City Hall during regular business hours. Reservations can be made from 10 business days prior to your event or up to 3 months in advance. If it is less than 10 business days to your event, picnic areas will be available on a first-come, first-serve basis. Parties may not rope off an area or put up their own reservation signs.

Q
PARAMEDIC SUBSCRIPTION PROGRAM...
A

Call the Finance Department 626-570-5020.

Q
OBSTRUCTION RELATED TO PUBLIC PROPERTY OR PUBLIC RIGHT OF WAY...
A

Call the Public Works Department 626-570-5067.

Q
NEW BUSINESS...
A

Call the Community Development Department 626-570-5034 about licensing and other requirements in Alhambra. For a business license application and more information, visit the Business License page.

Q
NEIGHBOR DISPUTE OVER A TREE, BUSH, FENCE OR PROPERTY LINE...
A

Call the Los Angeles County Dispute Settlement Center 213-974-0825.

Q
MALFUNCTIONING STREET LIGHT OR SIGNAL...
A

Call Public Works Department 626-570-5074 with the following information: (1) Location of the pole, including street address; (2) Description of how the light is acting (blinking, completely burnt out, etc.); (3) Length of time that the light has been malfunctioning (if known).

Q
LOUD NOISE SUCH AS CONSTRUCTION, DOMESTIC QUARREL OR DISTURBANCE OF THE PEACE...
A

Call the Police Department 626-570-5168.

Q
LOUD NOISE OF A MECHANICAL NATURE...
A

Call the Community Development Department 626-570-5034.

Q
LEISURE CLASS REGISTRATION...
A

Call the Parks and Recreation Department 626-570-3242, or visit the Alhambra Park Office, 500 North Palm Avenue. Office hours: Monday - Friday, 8:00 am - 5:00 pm. For city-sponsored youth sports programs, call 626-570-5081. For senior programs and services, call 626-570-5056.

Q
ILLEGAL PARKING (street, alley, front yard at night, sidewalk, parkway, abandoned or inoperable)... Call the Alhambra Police Department 626-570-5151. INOPERABLE VEHICLE on private property...
A

Call Code Enforcement 626-570-3231.

Q
ILLEGAL BUSINESS ACTIVITIES IN A HOME OR GARAGE...
A

Call Code Enforcement 626-570-3231.

Can't find answer?
Don’t worry, our support team will help you

Contact us