UTILITIES CUSTOMER SERVICES CENTER
David Dolphin, Deputy Director of Utilities
HOURS: Monday-Friday, 8 a.m.-5 p.m. Free parking is available in the adjacent First Street parking structure.
The Utilities Customer Service Center is available to serve you when you need to establish or turn off your water service, make a payment, or arrange for a field inspection.
COMMON CUSTOMER SERVICE QUESTIONS:
1. HOW TO ESTABLISH WATER/SEWER SERVICES:
Service is established in person at the Customer Service Counter.
The following information is required when you open an account:
2. IS A DEPOSIT REQUIRED?
3. WHEN IS MY BILL LATE?
4. CAN I GET AN EXTENSION ON MY PAST DUE BILL?
5. HAVE YOU RECEIVED MY PAYMENT?
6. WHERE CAN I PAY MY BILL?
7. WHAT ARE YOUR HOURS?
8. WHO CAN I CONTACT IF I HAVE QUESTIONS OR CONCERNS?
9. WHAT IS THE SHORB GARDEN?
(Update as of March 19, 2018). You may have seen a notice in Around Alhambra indicating that the Draft General Plan Update and Draft Environmental Impact Report (EIR) would be available for public review beginning March 23, 2018. However, the City and its consultant continue to refine both documents, and they will not be completed by this date. A new notice indicating a revised date for public review will be issued once the documents are ready. We anticipate that this will occur in the next couple of months and apologize for any inconvenience that this delay has caused. If you have already signed up for email notifications, you will be emailed when the documents are available for review. If you have not signed up and wish to be notified please send an email to: email@example.com. Please type “Request for Notification” in the subject line.
Interested in the anticipated timeline for the General Plan update process? Click here
PREVIOUS COMMUNITY OUTREACH EVENTS:
If you have any comments or questions, or would like to receive an email to be notified of upcoming events, please send an email to firstname.lastname@example.org.
New Century BMW dealership: Many of the Main Street Auto Row dealerships were given financial incentives to locate and/or expand, leading to approximately $3.3 million annually in sales tax revenue to the City.
Howard Street Town homes Affordable Housing Project
Main Street - Northwest Corner of First & Main