Citizen Complaint Procedure

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Alhambra Police Department
Timothy Vu, Chief of Police
211 South First Street, Alhambra, CA 91801


Message from the Chief


The employees of the Alhambra Police Department are dedicated to providing quality service to the members of the public.  It is a stated goal of our organization to provide prompt, courteous and professional service to everyone we encounter.  If we fall short of that goal or if an employee does not meet the high standards of this organization, when dealing with the public, public trust and confidence can be lost.  It is important that these incidents be brought to my attention so that corrective measures can be implemented. 

 Complaints concerning any employee of the Alhambra Police Department will be fully investigated.  The facts established by the investigation may either substantiate the complaint or exonerate the employee.  You will be contacted and advised of the results of the complaint investigation.

 The goal of this complaint process is to arrive at the truth of what took place during a contact between an employee and complaining party.  If the investigation identifies improper behavior on the part of an employee, corrective action will be taken either through training or disciplinary action.  Disciplinary action may range from a reprimand to termination of employment.  Criminal charges may be filed against an employee, if appropriate. If an employee acted lawfully, properly and within policy, then the employee would be exonerated. 

 It is hoped that during this process that misunderstandings may be resolved, and future problems, of similar nature, can be avoided.  Only through, open communication and a continual review of our performance can we ensure that we are providing excellent service to members of our community.


Timothy Vu

Chief of Police 

What's the Status of the General Plan Update?

(Update as of March 19, 2018). You may have seen a notice in Around Alhambra indicating that the Draft General Plan Update and Draft Environmental Impact Report (EIR) would be available for public review beginning March 23, 2018. However, the City and its consultant continue to refine both documents, and they will not be completed by this date. A new notice indicating a revised date for public review will be issued once the documents are ready. We anticipate that this will occur in the next couple of months and apologize for any inconvenience that this delay has caused. If you have already signed up for email notifications, you will be emailed when the documents are available for review. If you have not signed up and wish to be notified please send an email to: Please type “Request for Notification” in the subject line.


Interested in the anticipated timeline for the General Plan update process? Click here


  • Eco Fair: Informational Booth (Saturday, May 2, 2015 at Alhambra Park)
  • Kick-Off and Introduction: Joint Meeting of the City Council/Commissions/Boards (Tuesday, May 5, 2015 at the Granada Park Gym)
  • Community meeting to Introduce the Project and Identify Issues (May 20, 2015, Civic Center Library-Reese Hall)
  • 710 Day Celebration: Informational Booth (Wednesday, June 10, 2015 at Valley/Fremont)
  • Farmer's Market: Informational Booth (Sunday, June 28, 2015, South Second Street)
  • Farmer's Market: Informational Booth (Sunday, July 19, 2015, South Second Street)
  • Community Meeting #2  (Wednesday, January 13, 2016, Alhambra Civic Center Library -Reese Hall)
  • Community Meeting #3 (Wednesday, June 14, 2017, Alhambra Civic Center Library- Reese Hall)



If you have any comments or questions, or would like to receive an email to be notified of upcoming events, please send an email to

e project created needed retail space (including a Denny's Restaurant), affordable housing for seniors, and the elimination of slum and blight. The project has provided the City with $20,000 per year in sales tax revenue and $44,344 in annual property tax revenue.

New Century BMW dealership: Many of the Main Street Auto Row dealerships were given financial incentives to locate and/or expand, leading to approximately $3.3 million annually in sales tax revenue to the City.

Howard Street Town homes Affordable Housing Project

Main Street - Northwest Corner of First & Main

 Permits, Licenses, & Applications

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