Knowledge Base

Collection of Frequently asked Questions and Information
Q
How can I find my property lines?
A

Unless a land surveyor has set spikes, stakes or pins, or any other markers on your property, there is no definitive way to determine the exact location of a property line except by hiring a land surveyor. A land surveyor will survey and place markers on the property, and record the survey with the County.

Q
What permits are needed to operate a business?
A

All businesses operating from a store, office, warehouse, manufacturing plant, etc. must obtain permits for a Business License and Certificate of Occupancy. Applications for both are available on-line. Certificate ofOccupancy permits are handled through the Planning Division. If approved, a minimum application fee of $65plus a $95 Fire Department inspection fee will be charged. The Business License application is handled through the Finance Department. Fees for this license can vary depending upon the gross annual receipts of the business. The business location must be inspected and approved by a Building Inspector and Fire Inspector before either permit is valid. 

Home-based businesses (maximum of 100 square feet of area) must apply for a Business License and Home Occupancy Permit. These applications are also available online. Home Occupancy Permits are handled through the Planning Division and have a $90 application fee. The Business License can be obtained through the Finance Department. No inspection is required for this type of business. For more detailed information on all that is required to start up a new business, click here

Q
Is a permit needed for installing security bars on a window?
A

A permit is required for security bars to be installed on a bedroom window, but not on other residential windows. However, in either instance, the Planning Division requires a floor plan to show the sizes and locations of all windows and windows on which a security bar is to be installed. 

If the security bar is to be installed at a place of business, a floor plan of the store or office is required. It must show sizes and locations of all windows, which windows will have security bars, and placement of the bars either on the interior or exterior of the building. The Planning Division must approve the floor plan if the security bars are to be installed in the interior of the building; the Design Review Board must approve the bars if they are to be installed on the exterior of the building. 

Q
Is a permit needed to install a satellite dish or antenna tower?
A

A permit may be required.

Q
Is a permit needed to widen or install a new driveway?
A

No permit is required. However, the Planning Division requires a site plan - even if the new driveway is exactly identical to the old driveway. The site plan should show the location of the property lines, house, garage and existing driveway, location of the new driveway, how it will be widened, and length/width dimensions. If the proposed driveway meets all city requirements, an approval will be made. No inspection is required.

Q
Is a permit required to build a wall or fence?
A

A building permit is not normally required. However, the Planning Division must approve the wall or fence prior to installation. For approval, you will need a site plan of the property showing the locations of the property lines, house, garage and any other buildings such as storage shed, driveway, existing walls, fences and gates, and the location of the proposed wall or fence. The plan must also note the materials to be used, and height/length of the wall or fence. 

The maximum height of residential walls or fences in a front yard or in the first five feet of a corner side yard is three feet. Front yard fences must be setback from the front property line (usually the edge of the sidewalk), a minimum of five (5') feet and are subject to review by the City Design Review Board. The maximum height of walls or fences in an interior side yard is six feet. Wood, brick, concrete block and wrought iron are acceptable materials. Chain link fences are prohibited in front and side yards but are allowed in interior and rear yards. Any sharp wire, such as barbed wire or razor wire is not allowed in a residential zone. Also, sharp projecting objects are not permitted at the top of any wall or fence.  

A building permit is only required if the height of the wall or fence will be greater than six feet high, or it will be used as a retaining wall that holds back more than 36 inches of soil.

Q
Is a permit needed to have a garage sale?
A

No permit is required. However, residents may have only two garage sales per calendar year that may be held no longer than two consecutive days. No sales are permitted in the front yard or a corner side yard. No signs advertising or promoting the sale may be posted on telephone or light poles, on the sidewalk or other public property. Only second-hand items may be sold.

Q
Is a permit required to paint one's house?
A

No permit is required.

Q
Does the Alhambra Police Department provide fingerprinting services?
A

No, the Alhambra Police Department no longer provides fingerprinting services to the public. You may obtain fingerprint service locations at State of California Department of Justice Office of the Attorney General.

Q
How can I get a criminal clearance letter for the Immigration and Naturalization Service?
A

If you are currently a resident of the City of Alhambra or have lived in the City, the Alhambra Police Department will do a local criminal history search on you within our city jurisdiction only. If there is no criminal history on you within our jurisdiction, a letter will be made indicating to the INS that there is no adverse information found on you. There is an administrative fee of $4.25 per quarter hour for the letter, which can be paid by cash, check, money order or credit card (Discover, Visa or MasterCard). The letter can take up to ten days to receive.

Q
How do I obtain a restraining order?
A

You must file a petition at any Superior Court (https://www.lacourt.org/). Alhambra Superior Court only handles domestic violence restraining orders, and those that do not encompass children within that order. All others must be petitioned at the Pasadena Superior Court. An Alhambra Police Officer can process an Emergency Protective Order (EPO) on your behalf after court business hours. However, the EPO is only good until the Superior Court is open for you to formally file a petition.

Q
If I have a criminal record, how do I get a copy of my record?
A

The State of California Department of Justice has your criminal record information. You must provide them your fingerprints and pay a fee. An information sheet is available at the police department's front counter. Additionally, if you were arrested as a juvenile, you may receive a copy of your arrest report. Adult arrest reports must be subpoenaed. However, you may review your local records at the police department with proper identification.

Q
How do I get a copy of an accident or crime report?
A

In order to obtain a copy of an accident report, you must be one of the parties who have proper interest therein. This is included, but not limited to the driver or drivers involved, or the guardian or conservator thereof, the parent of a minor driver or the authorized representative of the driver or any named person injured by the accident. In order to obtain a crime report, you must be the victim of the crime. This does not apply to records that are being sought via subpoena. There is a fee of 10 cents per page for an accident report and a fee of 10 cents per page for a crime report that is payable by cash, check, money order or credit card (Discover, Visa or MasterCard).

Q
Can I file an online police report?
A

Yes, for certain types of crimes you may file a police report using the Citizens Online Police Reporting System. Please note that all cases filed online will be reviewed.  Upon review, if further investigation of your case is needed, you may be contacted. 

Q
I am visiting from another country. Do I need to obtain a California driver’s license?
A

If you are a visitor in California and have a valid driver license from your home state or country, you may drive in this state without getting a California driver license as long as your home state/ country license remains valid. The State of California does not recognize an International Driving Permit (IDP) as a valid driver license. California does recognize a valid driver license that is issued by a foreign jurisdiction (country, state, territory) of which the license holder is a resident. If you become a California resident, you must get a California driver license within 10 days. Residency is established by voting in a California election, paying resident tuition, filing for a homeowner’s property tax exemption, renting a home in California, or any other privilege or benefit not ordinarily extended to nonresidents. On a similar note, the IDP is only a translation of information contained on a person’s foreign driver license and is not required to operate a motor vehicle in California and as mentioned is not a permit to drive. IDP’s are advisable to obtain if issued by the resident country. It is also recommended to carry another form of ID like a passport. Additionally a non-resident under the age of 18 with a valid license from a foreign jurisdiction can only drive in California for 10 days. After 10 days, a non-resident minor must obtain a non-resident minor’s certificate issued by DMV. Proof of financial responsibility is a prerequisite to obtain a non-resident minor certificate. A non-resident minor in the military has 60 days to drive before having to obtain a non-resident minor certificate or full California driver license.

Q
What's the age limit to carry passengers in the car?
A

Persons under the age of 18 must be accompanied by a parent/guardian and/or a licensed driver 25 years of age or older when transporting passengers under 20 years of age. There are no restrictions for adults to transport passengers as long as they are licensed.

Q
Does the Alhambra Police Department install child safety seats?
A

Yes. Please contact the Alhambra Police Department Traffic Section (626) 570-5119 to schedule an appointment.

Q
While driving my car, I struck and damaged property (other than another car). What do I do?
A

You must locate a responsible person (property owner) who owns the property.  Once you locate the responsible person of the property that was damaged, you exchange information per 16025(a) V.C. The information that is exchanged is current driver’s license name, address, license number, license plate number or vehicle identification number (VIN), and current proof of insurance.  Once that is accomplished, depending on the severity of the collision if the damage to the property of any one person in excess of seven hundred fifty dollars ($750), or in bodily injury, or in the death of any person shall report the accident, within 10 days after the accident, either personally or through an insurance agent, broker, or legal representative, on a form approved by the DMV per 16000(a) V.C. If you are in the City of Alhambra and you are involved in a collision, please contact the Alhambra Police Department at 626-570-5168 to report the collision and an officer will respond to assist you.If you are involved in a traffic collision whether you are on public property or private property, you must exchange information with the other responsible party per 16025(a) V.C.  The information that is exchanged is current driver’s license name, address, license number, license plate number or vehicle identification number (VIN), and current proof of insurance.  Once that is accomplished, depending on the severity of the collision if the damage to the property of any one person in excess of seven hundred fifty dollars ($750), or in bodily injury, or in the death of any person shall report the accident, within 10 days after the accident, either personally or through an insurance agent, broker, or legal representative, on a form approved by the DMV per 16000(a) V.C.

If you are in the City of Alhambra and you are involved in a collision, please contact the Alhambra Police Department at 626-570-5168 to report the collision and an officer will respond to assist you.

 

Q
When do I have to report a traffic accident, and to whom?
A

If you are involved in a traffic collision whether you are on public property or private property, you must exchange information with the other responsible party per 16025(a) V.C.  The information that is exchanged is current driver’s license name, address, license number, license plate number or vehicle identification number (VIN), and current proof of insurance.  Once that is accomplished, depending on the severity of the collision if the damage to the property of any one person in excess of seven hundred fifty dollars ($750), or in bodily injury, or in the death of any person shall report the accident, within 10 days after the accident, either personally or through an insurance agent, broker, or legal representative, on a form approved by the DMV per 16000(a) V.C.

If you are in the City of Alhambra and you are involved in a collision, please contact the Alhambra Police Department at 626-570-5168 to report the collision and an officer will respond to assist you.

 

Q
I got a traffic ticket, but I didn’t receive anything in the mail. How do I know what to pay or if I can go to traffic school?
A

On the bottom of the traffic ticket you received, a court date will be marked.  By signing the ticket, you are not admitting guilt, but you are promising to appear in court on or before that date.  The court address will be marked on the bottom of the citation.

The court will usually send a courtesy notice to the address on the citation.  If you do not receive a courtesy notice, you would have to go in person to the assigned court and locate their traffic window.  The court clerk will provide you with the bail amount (how much to pay) and traffic school information.  If you have attended traffic school within 18 months of the violation, you will not qualify for traffic school. 

Q
My car was towed but I contest the validity of the authority to store the vehicle. What can I do?
A

If the vehicle was impounded for a 30-day hold 14602.6(a)V.C., please contact the Alhambra Police Department Traffic Division at 626-570-5119 to schedule an appointment for a hearing.

Q
How do I get my vehicle out of impound?
A

If the vehicle was impounded for a 30-day hold 14602.6(a)V.C., please contact the Alhambra Police Department Traffic Division at 626-570-5119 to schedule an appointment for a hearing. 

The vehicle can be released to the registered owner who has a valid California driver's license only. The vehicle must also be currently registered with the Department of Motor Vehicles. An administrative fee of $97.75 is due upon release. Cash, check, money order or credit card (Discover, Visa or MasterCard) will be accepted. 

Q
I don’t know who towed my vehicle, what do I do?
A

Please contact The Alhambra Police Department Dispatch at 626-570-5168 providing them the license plate of your vehicle.  If you do not know your license plate number, provide dispatch the registered owner’s name and address and dispatch will be able to search the DMV database. 

Q
If I spot an abandoned vehicle on a public street, what should I do?
A

Please contact The Alhambra Police Department at 626-570-5168. Please provide the License Plate number, a brief description and location of the vehicle.

Q
Can I refuse to take tests if I am stopped for DUI?
A

California law requires you to take a breath or blood test if you are arrested for a DUI. California’s “implied consent” law says that if you are lawfully arrested by a police officer who has probable cause to believe that you have been driving under the influence, then you consent to taking a chemical test of your blood, breath, or urine for the purpose of determining your blood alcohol content (BAC). The test must be taken at the time of your arrest, and the officer should give you the choice between a blood or breath test. If neither blood nor breath tests are available, then you have to take a urine test. Additionally, California’s implied consent law says that you consent to taking a preliminary breath test, even if you have not been arrested. This works like a field sobriety test. The officer will use the results to establish probable cause that you were driving under the influence. You do not have to take this preliminary test, and the officer should say so. Refusing it, however, probably won’t work in your favor if the officer has some other reason to think you had been drinking. Based on that other reason, the officer could still arrest you and then you will be required to take a blood or another breathe test. Refusing to take the tests will result in a suspension or revocation of your driver’s license by the Department of Motor Vehicles.

Q
Can the Alhambra Police Department sign off my "fix-it" ticket?
A

Correctable violations (violations for equipment, no license plate, or registration) can be inspected, verified and signed off by the Alhambra Police Department and are handled by the Traffic Section. There is a $25 service fee for non-Alhambra residents. Violations for driving without a license or no insurance are handled by the appointed Court. 

Q
Where do I pay a traffic ticket?
A

The court address will be marked on the bottom of the citation.  On the bottom of the traffic ticket you received, a court date will be marked.  By signing the ticket, you are not admitting guilt, but you are promising to appear in court on or before that date.  

The court will usually send a courtesy notice to the address on the citation.  If you do not receive a courtesy notice, you would have to go in person to the assigned court and locate their traffic window. The court clerk will provide you with the bail amount (how much to pay) and traffic school information.  If you have attended traffic school within 18 months of the violation, you will not qualify for traffic school.

Q
How to I pay or contest a parking citation I received?
A

For parking citations received within the City of Alhambra, you can pay ONLINE or by phone (1-877-236-2947) 24 HOURS PER DAY using your credit card. You can also pay by mail. The City's mailing address is: City of Alhambra - Finance Department, 111 South First Street, Alhambra, CA 91801. 

To contest a parking citation, you'll need to request an Administrative Review within 21 days from the date of issuance of the citation or 10 days of the mailing of the Late Notice. To request a review, you'll need to do it in writing, or stop by the Finance Department Customer Service counter, or call the Finance Department at 626-570-5020. For questions about moving violations, call the Municipal Court at 626-308-5531.

Q
How long can I park my car on a public street?
A

A person who owns, has possession or control of any vehicle shall not park a vehicle upon any street or alley for 72 or more consecutive hours.

Q
What are your overnight parking regulations?
A

Any vehicle without a valid Overnight Parking Permit or Handicap Placard may be cited for being in violation of the 2 a.m. to 6 a.m. parking restriction.

  • A Temporary Parking Permit can be obtained from the self-service parking machine, located in the Police Department’s lobby, for a fee of $5.00 per night. For a .50 convenience fee a Temporary Parking Permit for up to ten days may be purchased on the City website for $5.50… click here
  • Recreational vehicles may obtain a 72 hour parking permit for $9.00. This permit will only be issued for the purpose of loading or unloading a recreational vehicle either before or after a trip.
  • No permit shall be issued to commercial vehicles exceeding 6,000 pounds gross vehicle weight, non-motorized vehicles, trailers, vehicles exceeding six feet in width, vehicles exceeding 20 feet in length, vehicles exceeding eight feet in height.
  • No overnight parking is allowed on the following streets; Atlantic Boulevard, Fremont Avenue, Garfield Avenue, Main Street, Mission Road and Valley Boulevard. 
Q
​I have a tenant that hasn't paid rent. Can APD come and evict the tenants for me?
A

The civil process for eviction is a very complicated process and local police departments do not get involved with civil issues with the exception of what we call “keeping the peace.” Our role in such situations is to insure that tenant and landlord do not violate any criminal laws and advise the parties to go their separate ways and allow the civil process to take place. It is always best to seek legal counsel about the eviction process. To answer your question, the Los Angeles County Sheriff’s Department would handle the eviction process once the court issues its order. The legal process must be followed through the civil court process and ultimately the Los Angeles County Sheriff’s Department Court Services Division. In any case, the Alhambra Police Department cannot evict the tenant. Here are some additional details… click here.

Q
What do I do if my pet is lost?
A

It is very important that you personally visit the animal care center that services your city or area; for the Alhambra area the location is: 11258 South Garfield Avenue, Downey, CA 90242 and their contact number is (562) 940-6898 or online. When you arrive at the animal care center, be certain to ask to see all of the stray animals, including animals that are being held in the observation ward, medical area, or private veterinary hospital. Other helpful tips about lost and found pets:

  • Check other animal control agencies in case your pet wandered into another jurisdiction or was brought there by a concerned resident. Visit your local animal care center daily. It may take days or weeks for your pet to appear in the shelter.
  • Place “Lost” fliers where your animal was last seen. Use ads in local newspapers, and Internet and social networking sites to spread the word. Talk to mail carriers and other people who frequent the area. Also leave information about your lost pet at your local animal care center(s). Each animal care center has a community lost and found bulletin board for posting such information. Utilize social media! We suggest posting pictures/descriptions of lost and found pets to the L.A. County Department of Animal care Facebook Page. Keep looking! Remember, many well-meaning people do not know it is unlawful to keep a stray animal and will not immediately take a lost pet to an animal care center. They may keep it at their home for several weeks hoping to find the owner on their own.
  • Always have a collar on your dog with a dog tag that provides owner contact information on it. Also consider microchipping your dog with your information on it. Microchips can be placed by your veterinarian or the nearest L.A. County Animal Shelter (for a fee).  By doing either or both of these things it should be easier to find your pet if it becomes lost.
Q
How do I schedule a community safety or neighborhood watch meeting?
A

Call the Alhambra Police Department Crime Prevention Office at 626-570-5177 to schedule an available date and time for your first meeting. Find out approximately how many households your meeting will include. Flyers announcing the date, time, location and topic of your meeting can be made available to you and should be distributed in person 7-10 days prior to the meeting. Solicit the help of neighbors to pass out the flyers.  For more information on how to organize a community/neighborhood watch meeting, click here: crime prevention.

Q
People in my neighborhood always make loud noises that disturb people's sleep after midnight. Is there any law that prohibits them from doing so? How do we notify the police?
A

It is against the law to disturb the peace of another. If someone is making loud noises, especially late at night, you can call the police and we will respond to investigate the source of the disturbance and take the necessary enforcement action. If you call anonymously, the most we can do if we discover the source of the noise, is tell the noisemaker to stop making noise. They may or may not comply. If they don’t, you can call again and we will, again, respond. If the noise is such that it disturbs the peace of another, you can even make a “citizen’s arrest” for this violation. Many times, talking reasonably with the person or person’s causing the noise is the most effective way of solving the problem. If this does not work or is not an option, you can call the police and report the disturbance and we will do our part. Keep in mind that when you get the police involved, most people will comply, but may resent the police involvement and affect your relationship with your noisy neighbor. These types of disturbances are generally caused by a lack of respect for neighbors. It is important to be courteous and not turn these types of situations into personal grudge matches. If the disturbance is a rare occurrence, it may be best to simply let it go. If it is an on-going problem, get the police involved.

Q
What are the consequences for a false alarm activation on your home or business alarm system?
A

Every alarm system must be registered and permitted with the City of Alhambra. An Alarm System Permit Application can be obtained online or at the City Hall Finance Department. The annual permit fee is $15. Should your alarm be activated and require a police response the first three responses are free of charge and every subsequent response for a false alarm is $85.00. For any response to an alarm that is not permitted the response charge is $85.00 for the first and any subsequent response. 

Q
How do I file a complaint against Alhambra Police Department personnel?
A

A formal complaint form is available 24 hours a day. Please contact the Watch Commander's Office at (626) 570-5130 to obtain a form. A formal investigation will begin once the form is completed and returned to the Police Department. You will be contacted to provide information for the investigation. Once the investigation is completed, you will receive notice of the outcome of the investigation.

Q
Are visits allowed with prisoners in the Alhambra City Jail?
A

Yes, visiting hours are from 10:30 a.m. to 4:30 p.m., seven days a week. The Alhambra City Jail houses federal prisoners, INS detainees and municipal arrestees.

Q
What are some of the frequently called phone numbers to the police department?
A

For life threatening incidents or emergency services please call 9-1-1.

Calls for Police Services/Dispatch: 626-570-5151.

Records: 626-570-5107.

Traffic and Parking: 626-570-5120.

Jail Services: 626-570-5145.

Crime Prevention: 626-570-5177.

Watch Commander: 626-570-5130.

General Information: 626-570-5168

Q
What are your hours?
A

The Alhambra Police Department is open 365 days a year, 24 hours a day for emergency services. The Records Section is open Monday-Friday from 8 a.m. to 8 p.m. (closed Saturday & Sunday). The Traffic Section is open Monday through Friday from 7 a.m. to 5 p.m. (closed Saturday & Sunday).  

Q
Where are you located?
A

The Alhambra Police Department is located on the northwest corner of First Street and Commonwealth next to City Hall. The address is 211 S. First St., Alhambra, 91801.

Q
Why aren't goggles allowed to be used during recreational swims?
A

This is a safety issue. If a child is wearing goggles and gets kicked or hit by an arm or leg, the goggles can damage the eye area of the child.

Q
Why are parents only allowed to take photos on the first and last day of swim lessons?
A

This rule is intended to protect the privacy of parents who may not want photographs of their child taken.

Q
Can I register my child for swim lessons once the session has started?
A

No. We do not take registrations for sessions that have already begun. Staff is assigned based on the number of students in the class. Also, lessons are progressive. Each day builds upon the information learned in the previous lesson. It is better for the child to register for the following lesson session.

Q
Can I volunteer or complete my Community Service requirements through Parks and Recreation?
A

Volunteers from service organizations are sometimes accepted for volunteer work at special events.Volunteers 60+ years of age are eligible to volunteer at the Joslyn Adult Center. Court-required community service work cannot be completed within the Community Services Department. 

Q
How can I get a space at the Community Garden?
A

Call 626-570-3242 - or visit the Community Programs office, 500 N. Palm Ave., located within AlhambraPark. If a space is available, you will be immediately assigned a space. If there is no space available,you will be placed on a waiting list. Alhambra residents have priority status on the waiting list. Spaces varyin size and fee. Alhambra residents must bring a photo I.D. and a recent utility bill to verify residency inorder to qualify for resident rates. 

Q
Can I bring my dog to the park? Can I walk my dog when I'm using the jogging trail at Almansor Park?
A

No. Alhambra's Municipal Code prohibits dogs in any of the parks in Alhambra. This is for the health and safety of the patrons of the park.

Q
Can I bring alcohol to the park?
A

No. AMC 14.04.090 prohibits the consumption of any alcoholic beverages in any park in the City of Alhambra.

Q
Can people use the flat area of Alhambra Park to play soccer/football?
A

No. Organized play is not permitted in any park without a permit. The Alhambra Park Flat area is not a designated field for soccer or football.

Q
Are food trucks or carts allowed?
A

Food carts such as taco carts are now permitted in the park as long as they are hired by the group having a party, are located next to that picnic shelter and serve only that group. Generators are not permitted in the park to power any specialty cart.

Q
Can I bring a radio to the park?
A

No amplified sound (i.e. no mariachis, speakers, microphones, DJs, karaoke, etc.) Solar or battery powered radios are permitted in the park as long as the sound is kept at a level that will not disturb other park patrons.

Q
Can I bring an easy-up to the park?
A

Yes. Canopies (no bigger than 10 x 10) can be set up as long as they are NOT staked into the ground or fixed to any structure/tree in the park. Canopies / umbrellas are welcome to provide shade for your picnic area but not to expand your area or add more persons than the maximum permitted.

Q
Can I rent a softball field for a birthday party?
A

No. Softball fields are not available for private rentals. The small softball field at Story Park may be used on a first-come, first-serve basis when not in use by the Little League or City of Alhambra.

Q
Can I drive my car on park property to unload my party supplies?
A

No. For safety reasons, a City Ordinance prohibits the use of vehicles on park property -AMC 14.04.030 (G). Service ways are only for the use of city and emergency vehicles.

Q
What is the reservation time line?
A

Reservations begin at 10 a.m. and end at dusk. The picnic shelters do not have lights but the party is welcome to remain in the area or in the park until the park closes at 10:30 p.m. If the party arrives earlier than 10:00 a.m., the area may not be ready yet since the park crew works on a set schedule.

Q
Do I have to pay for a "first-come, first-serve" picnic area?
A

No. There is no fee. However, the area is not guaranteed to be available for your date of interest or time of arrival. If you are the first person to arrive you must remain in the area until your party begins. You are not allowed to rope off the area or put up your own reservation signs. All rules and regulations apply to non-reserved areas as well.

Q
When should I reserve a picnic shelter?
A

Reservations can be made a MAXIMUM of 3 months ahead of your gathering and a MINIMUM of 10 business days PRIOR to the date of interest. WITHIN 10 business days of a specific date, any picnic areas that have not been reserved will become available on a first-come, first-serve basis.

Q
How can I reserve a picnic shelter?
A

All reservations for park facilities, including picnic shelters, are made at the Community Services Department at City Hall, 111 S. First St., Alhambra 91801. Reservations must be made in person during weekday business hours: Monday-Friday, 8 a.m.-4:30 p.m. For information about fees, call 626-570-5044. 

Q
What are park hours?
A

Park hours are 5:00 a.m. to 10:30 p.m.

Q
How can I get information about Little League or AYSO?
A

The City of Alhambra does not operate the Little League or AYSO programs. For current information about these programs, contact the Recreation Division at 626-570-5081 or click here for their contact information .

Q
Who can I contact for information on Senior Services?
A

You should contact the Senior Services Division at 626-570-5056.

Q
Is there a multiple child discount?
A

In some instances a discount is available. Check the Leisure Guide for specific details.

Q
Can we register online?
A

Yes, online registration is available. Phone-in, walk-in and mail-in registration is also possible. Click here to link to our online registration page.

Q
Do I have to be an Alhambra resident to participate in Alhambra Leisure Classes?
A

No.

Q
Who do I contact for information on Alhambra Leisure Classes?
A

You should contact the Community Programs Division at 626-570-3242.

Q
WATER SERVICE OR TO REPORT A BROKEN WATER LINE OR PIPE...
A

Call the Utilities Dept. - 626-570-5061. If you are a new water customer seeking to set up service, a minimum deposit is required for single-family residences. There is no charge for a city employee to come out to turn on your water service, but your presence may be required. There may be a charge for service performed outside of regular working hours.

Q
VOTER REGISTRATION...
A

Call the City Clerk's office - 626-570-5090.

Q
UNLICENSED SOLICITOR...
A

Call Code Enforcement at 626-570-3231.

Q
TREE TRIMMING OR TREE REMOVAL IN THE PUBLIC RIGHT OF WAY...
A

Call Public Works (Tree Division) - 626-308-4874. If a city-owned tree in the front of your property needs care or trimming (or is dead or diseased), leave the job to the Public Works tree care professionals. Upon request, a city arborist will inspect the dead and/or diseased trees in the parkway area.

Q
TRASH CONTAINERS LEFT IN THE PARKWAY...
A

Call Code Enforcement at 626-570-3231.

Q
TRASH CONTAINERS LEFT IN THE PARKWAY...
A

Call Code Enforcement - 626-570-3231.

Q
TRAFFIC & STREET PARKING ENFORCEMENT MATTERS, including street sweeping violations and abandoned vehicles in the City of Alhambra...
A

Call the Alhambra Police Dept. - 626-570-5151. For other traffic-related tickets, call the Pasadena Courthouse - Traffic Division at 626-356-5265.

Q
TENANT/LANDLORD DISPUTE...
A

Call the Housing Rights Center - 800-477-5977, or obtain free assistance at the Alhambra Civic Center Library, Fridays from 2-5 p.m.

Q
STREETLIGHT OR SIGNAL OUTAGE...
A

Call Public Works - 626-570-5072.

Q
STREET SWEEPING ISSUE...
A

Call 626-570-5072

Q
SIDEWALK OR STREET IN NEED OF REPAIR...
A

Call Public Works at 626-570-5067.

Q
SEWER RELATED PROBLEM...
A

Call the Utilities Dept - 626-570-5061.

Q
SEWER PROBLEMS...
A

Call the Utilities Department - 626-570-5061.

Q
SENIOR CARE ISSUES...
A

Call Case Management - 626-570-3220.

Q
SECTION 8 (LOW-INCOME) HOUSING...
A

Call the County of Los Angeles - 626-262-4510.

Q
SECTION 8 (LOW-INCOME HOUSING)...
A

Call the (LACDC - Housing Authority); 700 West Main Street, Alhambra, CA 91801; 626-262-4510 TDD 855-892-6095; Monday-Friday, 8 a.m. to 5 p.m.

Q
REPORT A DRUG OR ARSON-RELATED ISSUE ANONOYMOUSLY...
A

Call We-Tip - 800-472-7766.

Q
RENTING A TRASH BIN...
A

To dispose of bulky items, call Consolidated Disposal at 800-299-4898.

Q
PROPERTY TAX RELATED QUESTIONS...
A

Call the LA County Assessor - 213-974-3211.

Q
PROPERTY MAINTENANCE COMPLAINTS...
A

Call Code Enforcement - 626-570-3231.

Q
POTHOLES...
A

Call the Public Works Dept. - 626-570-5072.

Q
POST OFFICE...
A

Call the Alhambra Post Office - 800-275-8777. (Note: this location does not have a local number)

Q
PARKING PERMIT...
A

Call the Finance Dept. - 626-570-5020 - for information about obtaining an annual permit ($60 per year for the first year and $60 upon renewal.

Q
PARKING LOT/PARKING STRUCTURE...
A

For matters related to a city-owned parking lot or parking structure, call Public Works at 626-570-5067.

Q
PARKING LOT ISSUE (ON CITY-OWNED PROPERTY)...
A

Call the Public Works Dept - 626-570-5067.

Q
PARKING CITATION
A

received in the City of Alhambra...Call the Finance Dept. - 626-570-5020. To pay by credit card, call 1-877-236-2947, or pay ONLINE by credit card 24 hours per day. You can also pay at City Hall (Finance Department). Contest a Parking Citation online.

Q
PARK FACILITY (PICNIC SHELTER) RESERVATION
A

at a city park... Call 626-570-5044 or come to the Community Services Dept. at City Hall during regular business hours. Reservations can be made from 10 business days prior to your event or up to 3 months in advance. If it is less than 10 business days to your event, picnic areas will be available on a first-come, first-serve basis. Parties may not rope off an area or put up their own reservation signs.

Q
PARAMEDIC SUBSCRIPTION PROGRAM...
A

Call the Finance Dept. - 626-570-5020.

Q
OBSTRUCTION RELATED TO PUBLIC PROPERTY OR PUBLIC RIGHT OF WAY...
A

Call the Public Works Dept. - 626-570-5067.

Q
NEW BUSINESS...
A

Call the Development Services Dept. - 626-570-5034 about licensing and other requirements in Alhambra. For a business license application and more information, click here.

Q
NEIGHBOR DISPUTE OVER A TREE, BUSH, FENCE OR PROPERTY LINE...
A

Call the L.A. County Dispute Settlement Center - 213-974-0825.

Q
MALFUNCTIONING STREET LIGHT OR SIGNAL...
A

Call Public Works - 626-570-5074 with the following information: (1) Location of the pole, including street address; (2) Description of how the light is acting (blinking, completely burnt out, etc.); (3) Length of time that the light has been malfunctioning (if known).

Q
LOUD NOISE SUCH AS CONSTRUCTION, DOMESTIC QUARREL OR DISTURBANCE OF THE PEACE...
A

Call the Police Dept. - 626-570-5168.

Q
LOUD NOISE OF A MECHANICAL NATURE...
A

Call the Development Services Dept. - 626-570-5034.

Q
LEISURE CLASS REGISTRATION...
A

Call the Community Services Dept. - 626-570-3242, or visit the Alhambra Park Office, 500 N. Palm Ave. Office hours: Monday - Friday, 8 a.m.-5 p.m. For city-sponsored youth sports programs, call 626-570-5081. For senior programs & services, call 626-570-5056.

Q
ILLEGAL PARKING (street, alley, front yard at night, sidewalk, parkway, abandoned or inoperable)... Call the Alhambra Police Dept. - 626-570-5151. INOPERABLE VEHICLE on private property...
A

Call Code Enforcement - 626-570-3231.

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